20tele
FreePBX/PBXact hosting, SIP trunks, numbering, support, installation and tooling. Its public contributions include IN1CLICK and the Heqet installation ISO.
20tele.com ↗ENGINEERING / PEOPLE / PROVENANCE
Built by people
who build FreePBX.
Open-source community modules, real telecom operations and a decade of work with Asterisk and FreePBX are the background to this independent experiment in autonomous calling.
PROJECT AUTHOR
Kieran Knowles-Byrne
@kierknoby
Kieran is an open-source FreePBX community-module developer and Head of Product at FreePBX UK. Public repositories include Registration Watch, Repeat Caller and Concurrency Count. The original Dial-Tone Windows softphone is a separate MicroSIP-derived project; AI Dial-Tone applies its diagnostic and pre-call readiness philosophy to software agents.
This work is currently in Kieran's personal development space and is being prepared as an Egyptian Eyes project. No live Egyptian Eyes calling service is implied.
His background includes developing FreePBX provisioning and installation tools and real operational experience with SIP trunking, Asterisk, PJSIP and customer telephone systems.
THE COMMERCIAL BACKGROUND
Real-world
telecoms experience.
20tele is an independent UK telecommunications provider and FreePBX specialist with more than a decade of practical experience. FreePBX UK, an associated business, holds the Official FreePBX partner designation in the UK. These are public credentials of the people and businesses behind the project, not a claim that AI Dial-Tone is a Sangoma product or endorsed by Sangoma.
FreePBX UK
Publicly identifies as the UK's Official FreePBX partner for hosting, with an engineering-led FreePBX 17 offering built by 20tele.
freepbx.uk ↗THE LINEAGE
From MicroSIP
to agent readiness.
The original Windows project established the standard: a caller should be able to check registration, SIP response and local audio readiness, hear a local tone, and inspect a clear trace before dialling. The AI project carries the principle forward with structured preflight evidence, not native Windows binaries or borrowed branding.
Sources: 20tele.com, FreePBX UK, and the linked public source repositories. Separate businesses and trademarks retain their own ownership and policies.